Customer Reviews

We believe that every customers experience with our company should be excellent. To us that means providing individual care and attention, which not only improves a customers experience but the end result of our treatments. We take great pride in the way we carry out our business and treat all customers.

Occasionally we ask our customers to provide feedback on their experience, these are some of the responses we have received….

Our regular technician, Dylan is very friendly and knowledgeable, a great guy to deal with

Md K.

Dylan did a great job at getting rid of our cockroaches, thank you.

Claire W.

No issues at all with our current service, site visits are kept up to date, record-keeping is compliant and easy to follow.

Mary S.

Dylan the technician provided excellent customer service and he actively listened to my concerns leaving me feeling reassured, highly recommended.

Gillian W.

Andy is very professional, courteous, and extremely knowledgeable. As a customer of theirs for several years, I can say that I wouldn't use anyone else.

Marian R.

Very quick and efficient treatment, Dave was on time, polite and again very efficient. I would recommend Pest Control Manchester.

John W.

We moved service from Rentokil and I can honestly say that I'm very pleased that we did, we saved money and the service we receive is second to none. Working with a family run business means that we get a more personal service and if we ever need quick decisions, we don't need to run through tiers of management to get a resolution.!

John B.

Excellent customer service from Andy. Always polite and friendly, very efficient and turns up on time.

Simon W.

A prompt and efficient company with an excellent staff member providing a 1st class service for our school.

Ben J.
Fabulous service, Andy is a credit to your company nothing is too much trouble for him, thank you!

Sue Y.

Excellent service and great personal engagement and feedback from Dave our technician.

Chris S.

Dylan is always very helpful and professional, a fantastic friendly member of your company.

Neil R.

Good reliable service, Steve is very friendly and always available should we need his service or advice.

Paul J.

Highly recommended, excellent service always, thank you Dylan.

Mr R.

Great service, nice people

Donna H.

Got rid of the rats at my house which have been a problem for a few months. They also found a broken drain which had been the cause of the problem, highly recommended.

Peter A.

We've used their services at our coffee shop businesses for several years, great service and the technicians are very knowledgeable and friendly.

Zachary C.

Very fine service and customer service is excellent.

David M.
Great job. Will recommend them. They came out when I thought I had an issue and solved it completely. Great company

Easton C.

Dylan was the man. I’ve had these guys out to my house twice now, they’re super nice, easy to work with, get the job done.

Mark B.

Dylan the technician was very pleasant. Highly recommended,

Darren Q.

Highly recommend pest control Manchester they carried out a great job at my home getting rid of the mice.

Noah W.

Excellent service came out same day and sorted a wasp nest

Peter F.

Excellent service, Dave contacted me and I could choose an appointment time which was great to fit in with my work schedule.

Cat B.

Dylan was very polite and treated the wasp nest on my house, great service.

Rusty M.

Bees nest in bird box was relocated to another area, really pleased with the bee friendly service!

Jake M.

David was very polite and good at what he does and although our mouse problem became a bit tricky he persevered and succeeded in the end to which we are very grateful.

Missy E.
Could not fault this excellent service. It was a very stressful experience finding mice in my shop, but it was made easier to handle by the professionalism and understanding of Dylan, our technician.He went above and beyond explaining every step of the process to us in a calming and friendly manor, which put us at ease straightaway.

Elsa B.

Dylan is friendly and knowledgeable and keen to pass on information to assist with pest awareness.

David M.

Our technician Steve is brilliant, explains everything well and always willing to go the extra mile!

Cedric A.

Excellent service from Dave, came out same day and resolved an ongoing rat issue that we had in our loft. He surveyed and found a broken drain that was the root of the problem.

Edward A.

Dylan removed a wasp nest from our shed, he was really friendly and efficient

William R.

Wasp nest removed, came out same day

Sonny C.

Very impressed with today's service.Initial contact with Abbie at the office was very quick and efficient, I was informed of who the engineer would be and the response time.Quick response from Dylan, the technician, who informed me of all the steps necessary to sort out our rat problem.

Becky J.

Very professional, highly recommended!

Camila S.

We have regular visits from Dylan, who is very informative and explains everything fully to us and leaves us with a detailed report which we keep in the supplied folder.Dylan is very pleasant to deal with and we would recommend pest control Manchester to any business.

Gemma B.
We changed service provider from Rentokil and I can say we are pleasently surprised great quality, reliable and very professional service.Also the reduced charges are a great help in this climate.

Chloe C.

Highly recommend...especially for those wanting a compassionate consultation when having to use this service. Dylan in particular was one of the kindest, efficient, and most considerate people I have ever had the pleasure of dealing with! Huge thanks to the team

P-Ro J.

Very good professional service by Abbie. Everything was explained clearly and put my mind at rest.

Mary S.

Your representative is always polite and friendlyHe explains things in a pleasant manner.

Jayn M.

Great service. Provided reassurance for what was a stressful situation! Very clear in explaining things and welcomed any questions. Would recommend.

Paul U.

Quick to respond, very helpful , wasps dealt with !

Ricky M.

Steve came to sort a mouse issue, very friendly and professional, would highly recommend him and your company.

Brandon S.

Our technician, Dylan is first class - knowledgeable, efficient, helpful and cheerful.

Moses F.

I had pest control Manchester to my property due to rats in the attic , the technician that attended was called Dylan, he provided excellent service throughout, was very polite and well mannered , answered all of my questions , was very professional in all aspects , and put me at ease regarding the situation with continued support when needed. Would highly recommend.

androw r.
Professionalism, Quality Reliable service with friendly team. Very proactive and compliant to site policies and procedures. Jobs completed on timely manner.

Rex

Very good professional service by Abbie. Everything was explained clearly and put my mind at rest.

Mary

Professionalism, Punctuality, Quality, Value Incredible, speedy service, thorough inspection and expert advice. If you want the job done properly, definitely go straight to these guys.

Harsimran

Your representative is always polite and friendly
He explains things in a pleasant manner.

Jane

Very impressed by the service and speed in which our latest incident was dealt with. Dave is a credit to the company.

Amanda

Quality Always friendly, polite and knowledgeable - able to answer all questions relating to what is being done and why.

Nahid

Your technician, Steve is a fantastic representation of your company and very knowledgeable of his job , with excellent customer service skills.

Harvey

Dave is always so helpful when we have problems and cheerful and courteous to everyone who he comes into contact with.

Gillian

Quick to respond, very helpful , wasps dealt with !

Ricky
Fantastic service! Goes above and beyond. Can't fault.

Tilly

Great Service Excellent service, very professional and friendly technician.

Blackwood

Very good, professional.

Howard

Steve came to sort a mouse issue, very friendly and professional, would highly recommend him and your company.

Brandon

Our technician, Dylan is first class - knowledgeable, efficient, helpful and cheerful.

Moses

Always friendly, polite and knowledgeable - able to answer all questions relating to what is being done and why.

Yuliana

Good, professional service from start to finish

Thea

I had pest control Manchester to my property due to rats in the attic , the technician that attended was called Dylan, he provided excellent service throughout, was very polite and well mannered , answered all of my questions , was very professional in all aspects , and put me at ease regarding the situation with continued support when needed. Would highly recommend.

Andrew

Very efficient and effective service

Declan
Great Service Dylan has been servicing our premises for many years and I wouldn't hesitate in recommending pest control Manchester

Steve

Quality, Responsiveness Friendly, professional service. Pleased with the service and have no complaints. Complied with all health and safety procedures.

Melissa

Excellent Came on same day and took out a huge Wasps nest from my loft, very relieved and happy

Helen

Dylan the technician who has removed the rats from the inside of my house has been absolutely first class and is a credit. He is a true professional, extremely knowledgeable and has a reassuring customer friendly approach to his work. I cannot recommend him or your company highly enough - well done.

John

Great Service Great service. Provided reassurance for what was a stressful situation! Very clear in explaining things and welcomed any questions. Would recommend.

Paul Ulrich

Dylan came out to take care of a rat problem in our warehouse, he arrived on the same day and started the treatment. Very knowledgeable and we now use their services at 2 of our sites for preventative pest control, highly recommended.

Amanda

Dylan came to our house and sprayed for carpet beetles. I was at work but my fiancé said that he was on time, friendly and thorough.
We will definitely use their services again if we ever have another pest problem.

Dorothy

I would like to share my experience with this company. I think they do an amazing job when it comes to customer service, onsite service, and answering all my queries. Andy was very professional and informative. I was very happy with the service and I would highly recommend this company

Kristen

I had a problem with Rats in one of my rental properties, one call and Andy took all the details and contacted my tenant and sorted the problem out. It is sometimes difficult to rely on tradesmen when you are trying to arrange work in rental properties as you can't always oversee the work, Highly recommended.

Paul
Dave came and did a great job inspecting our house for mice. He took pictures and showed us all the entry points. Gave us options as far as treating infected areas on the inside. I would highly recommend them.

Stephanie

Great service from Premier. They came out on the same day. Dylan was very friendly, knowledgeable and was very thorough in his inspection of the property. Now have a pest free home. 👍

Joel

Me and a flat mate had a problem with mice. We called Premier which came out the same day and conducted a thorough inspection of the property. They identified how they were getting in and were professional throughout. Great service!

Richard

A Big Thank you to Dylan! You were punctual, stuck to your estimate and were spot on in resolving my issue on the very first visit! No more mice in my home. Will recommend you to everyone!

Kimball

Dave was super thorough and gave great feedback. He definitely took his time to assess all entry points and gave advise to how to control in the future. The response time is super quick I called and he was at my home within a couple of hours.

Erica

Me and a flat mate had a problem with mice. We called Premier which came out the same day and conducted a thorough inspection of the property. They identified how they were getting in and were professional throughout. Great service!

rick 2.